Registered Support at Home provider · Sydney's Northern Beaches and North ShoreCall us, 7 days · (02) 9971 1234  ·  Client & family portal →
Registered Support at Home provider (Aged Care Act 2024)

Stay in the home you love, with people who know your name.

Harbour is a registered Support at Home provider on the Northern Beaches. Personal care, nursing, allied health and help around the house — from a small, consistent team and a care partner who actually answers the phone.

Your care journey

What the first month looks like

Step 1

Talk to us

A 20-minute call with you or your family about what's changed and what you want to keep doing.

Step 2

Assessment & plan

If you're not yet assessed we help with My Aged Care. Then a care plan written in your words, with a named care partner.

Step 3

Meet your team

Small, consistent team. You meet them before the first visit and can ask for a change any time.

Step 4

Start and review

First visit within a week. Reviews at four weeks and every quarter, or whenever something changes.

Services

Started by two nurses who kept seeing the same thing.

Patients going home from hospital with no one to check on them. Harbour began in 2018 as a nurse-led home care service and became a registered provider under the new Aged Care Act in 2025. We're 60 care workers and clinicians, still nurse-led, still local.

01 · Personal care

Personal care

Help with showering, dressing, grooming and continence — delivered with dignity by the same small team, at the times that suit you.

  • Showering and dressing
  • Continence support
  • Mobility and transfers
About personal care
02 · Domestic assistance

Domestic assistance & meals

Cleaning, laundry, shopping and meal preparation so home stays home — and so the people who love you can be family, not staff.

  • Cleaning and laundry
  • Shopping and errands
  • Meal preparation and nutrition
About domestic assistance & meals
03 · Nursing

Nursing & clinical care

Registered and enrolled nurses at home for wound care, medication management, chronic-condition monitoring and post-hospital recovery.

  • Wound and stoma care
  • Medication management
  • Chronic-disease monitoring
About nursing & clinical care
04 · Allied health

Allied health & restorative care

Physiotherapy, occupational therapy, podiatry and dietetics focused on keeping you independent, steady on your feet and doing what matters.

  • Falls prevention and strength programs
  • Home safety and equipment assessments
  • Podiatry and foot care
About allied health & restorative care

All six service lines

Your care partner
“You'll have my mobile number. If something changes at 7pm on a Sunday, you call me — not a call centre.”
Grace Nakamura, Co-founder & Care Partner Lead · sample quote
Safety & governance

Registered, audited, accountable

RNon call every visit
< 24 hincident review
100%police-checked workers
Quarterlycare plan reviews
SIRSreporting in place
Family portal

Everyone knows what happened today

With your consent, family members see visits, notes, statements and care-plan changes — no more Sunday-night phone rounds.

Try the demo portal

Talk to a care partner today.

Twenty minutes, no obligation. We'll explain Support at Home, help with My Aged Care if you need it, and tell you honestly what we can do.

Book a chatAm I eligible? Quiz